LEGAL

Disclaimer & Legal Responsibility

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7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House reserves the right to refuse admission to anyone. You will experience intense audio, lighting, extreme low visibility, strobe lights, fog, special effects, stairs, and overall physically demanding environments. You should NOT enter the haunted houses if you suffer from asthma, heart conditions, physical ailments, respiratory or any type of medical problem, claustrophobia, any mental illness, are prone to seizure, or are pregnant.

 

DUE TO COVID-19, guests with the following symptoms MAY NOT ENTER: recent fever, flu-like symptoms, sore throat, or cough.

 

Do not enter the attractions if you are intoxicated, wearing any form of cast, medical brace, using crutches, or have any type of physical limitations. Do not enter the attractions if you are taking any type of medication or using drugs of any type. You will not be admitted if any of these conditions are notified to our staff.

 

7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House is not responsible for lost or stolen items. Do not take your phone out of your pocket. Leave all valuables at home.

 

By entering 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House, you acknowledge that the attraction may be inherently dangerous and that they are extremely dark. Enter at your own risk. You must be extremely vigilant. By entering, you voluntarily assume the risk of personal injury or death.

 

BY VISITING THE PROPERTY, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19

 

We have taken enhanced health and safety measures – for you, our other guests, and our associates. You must follow all posted instructions while visiting the property. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. If you are exhibiting any COVID-19-related symptoms, you should not enter or remain on the property.

 

Help keep each other healthy.

 

 

Privacy Policy

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7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House respects your privacy. We may collect information you provide to us, including your name, email address, phone number, and purchase information, to process transactions, provide customer service, and send event, ticket, promotional, and marketing communications.

 

Email

 

If you opt in to marketing emails, we may send you event updates, ticket information, promotions, and special offers. You may unsubscribe at any time using the Unsubscribe link in our emails.

 

SMS/Text Messages

 

SMS opt-in is optional and is not required to make a purchase. If you opt in, you may receive recurring event updates, ticket information, promotions, special offers, and reminders.

 

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

 

SMS consent and phone numbers collected for SMS purposes will not be sold or shared with third parties or affiliates for their marketing purposes.

 

Your Information

 

We may share information with trusted service providers when necessary to operate our website, process purchases, send communications, or provide our services. We do not sell your personal information for third-party marketing purposes.

 

We take reasonable measures to protect your information.

 

Ways We Protect Your Information

 

While making your purchase, all your information is encrypted so that private information stays private. Also, we use an encrypted connection to transmit your payment information to our credit card processors.

 

We do not use “permanent” cookies; only “session” cookies. Session cookies do not contain any personal information. They only exist while your web browser is open, and are used to maintain your connection to our web servers.

 

Your information is stored in a secured database on servers housed in a secured data center. Firewalls, virus protection, physical security and other security technologies are all in place to protect our databases and your information.

 

We take extra precautions with credit card information. We require CVV (Card Verification Value) numbers to be entered with credit card numbers to prevent fraud. We do not store all of the credit card information you provide, e.g. we do not store your CVV number. We encrypt credit card numbers; we never store credit card numbers in plain text. Also, we never display a complete credit card number on any of our reports or pages; not even for our own employees.

 

We do not solicit information from children.

 

Collection and Use of Private Information

 

Your Online ticket purchase requires users to register and/or input certain personal information. We limit the requested information to that information which is reasonably required to process the transaction and identify you apart from other customers.

 

We never provide credit card information to anyone other than our credit card processors, and then only for the purpose of collecting payment.

 

We use your email address to send you a confirmation of your purchase. That confirmation email does not include your complete credit card number.

 

If we have trouble processing an order, or you need assistance, we use private information such as your email address or phone number to contact you. We may also use this information to notify you of event cancellations or changes.

 

We never sell, swap, trade or rent private information to anyone, except as described above.

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Rules of the Haunted House

 

DO NOT ENTER if you have a recent fever, flu-like symptoms, sore throat, or cough.

 

Cover your mouth if coughing or sneezing. Sanitize your hands prior to and after the experience.

 

Do not smoke, run, eat, drink, touch the actors, customers, or props. Take off all jewelry before entering. High-heels are not permitted. You must wear close-toed shoes at all times. We do not permit the use of video or flash photography inside the haunted houses. Sources of light not provided by 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House are prohibited, including phone lights and non-permitted flashlights. If you do not follow the rules, you will be asked to leave.

 

 

Video & Photography

 

7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House may take and use images & video of all guests. 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House at all times reserves the right to videotape patrons, and take still images, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes. All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House in perpetuity, without any compensation or other consideration to any guest or other person in, on or around the 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House property.

 

 

Operational Policies

 

• Prices and operating schedule are subject to change without notice.

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• The attraction is subject to temporary maintenance, safety or inclement weather shutdowns.

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• In the event of an earthquake, fire, power outage, flood, terrorist attack, bomb threat, a violent stand up/heist, or any type of false alarm that causes 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House to shut down, 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House is not responsible for issuing a refund to ticket holders.

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• 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House is not responsible for issuing refunds should the event close down as required by the state or county due to the COVID-19 pandemic.

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• These park rules & policies are not comprehensive, and are subject to change without notice. The park may have numerous additional rules and procedures applicable to guests which, if not followed, may subject the guest to ejection without refund.

 

 

All media, images, videos, and content of this website are an asset of 7 Gates Screampark LLC d/b/a Pine Street Horror Haunted House.

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Any questions, please reach out to info@pinestreethorror.com